Website Privacy Statement

This Privacy Statement describes how Scarborough Group Limited ("we," "us," or "our") collects, uses, and discloses your information when you visit our website scarboroughgroup.co.nz (the "Website").

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

A. Personal Information

  • Contact Information: Such as your name, email address, postal address, and phone number.
  • Account Information: If you create an account with us, we collect your username, password, and other registration details.
  • Demographic Information: Such as your age, gender, and preferences.
  • Payment Information: If you make purchases through our Website, we collect payment card details and billing information.
  • Communications: Records of your communications with us, including emails, chat messages, and customer service inquiries.

B. Non-Personal Information

  • Usage Data: Information about how you access and use the Website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
  • Device Information: Information about the device you use to access the Website, including hardware model, operating system and version, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

A. To Provide and Maintain Our Services

  • To operate, maintain, and improve our Website and services.
  • To process your transactions and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To personalize your experience on the Website.

B. For Communication

  • To send you important notices, updates, and administrative messages.
  • To send you marketing and promotional communications, if you have opted in to receive them.

C. For Analytics and Improvement

  • To analyze trends, track user activities, and gather demographic information.
  • To monitor and analyze the effectiveness of our marketing campaigns.
  • To improve the content, functionality, and user experience of our Website.

D. For Security and Compliance

  • To detect, prevent, and address technical issues, fraud, and other illegal activities.
  • To comply with applicable laws, regulations, and legal processes.
  • To enforce our terms and conditions and protect our rights and property.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

A. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

B. Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

C. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

D. With Your Consent

We may share your information with your consent or at your direction.

4. Your Choices and Rights

You have certain choices and rights regarding your information:

A. Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

B. Access and Update Your Information

You can access and update certain personal information through your account settings on the Website. If you are unable to do so, please contact us for assistance.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Website is not intended for children under the age of

years. We do not knowingly collect personal information from children under years. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Statement on our Website and updating the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:


 

Email: Ulrik@scarboroughgroup.co.nz

Address: 8 Farnham Street, Parnell, Auckland 1052

Phone: +64 21 622 276

 

Last Updated: 12/10/2025